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As a Resort Safety SIA team member, you will need to deal with a wide range of challenges, requiring you to combine your customer service skills with your security knowledge. Your primary responsibility is to ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication and a fair approach to resolving issues are vital. Whether working in licensed venues, patrolling the grounds, or welcoming guests at the gate, the role's purpose remains the same: prioritizing our guests' safety.
You will conduct regular patrols of the Resort, welcome guests on Mondays and Fridays to provide an exceptional first two hours experience, maintain access control at three Resort entrances, and may provide first aid assistance to staff and guests. All work will be in accordance with Butlin's, SIA, and local licensing laws when working in licensed venues.
Typical working hours: The role involves working various shift patterns, including early, late, and night shifts, over 40 hours per week. This is a permanent, qualified position paid fortnightly. Live-in accommodation may be available for those aged 18 and over and relocating to the area.
About You: You should have a hands-on approach, work well under pressure, and maintain a positive, people-oriented attitude. Enjoy working in a team with shared goals and be passionate about delivering exceptional customer service. Confidence to work independently when necessary is also important.
An SIA Door Supervisor license is essential, and previous experience in a similar security role is required. A CCTV license would be advantageous. No two days are the same, and you'll enjoy working with diverse team members and guests.
About Butlin's: At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve delighted guests on family breaks and adult-only events. Our culture is highly valued, emphasizing our three core values: creating smiles, getting stuck in, and caring for each other.
If you're looking for a role where you can make a difference and be part of a vibrant team, this could be the perfect fit. Join us at Butlin’s and be part of an exciting future!
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