The role of Associate Specialist Asset Delivery focuses on ensuring the timely and accurate delivery of both digital and analogue assets to customers across various retail channels. The position serves sales teams and customers directly (and in future may also act as a vital key link between sales teams, customers, and the resources in the shared services centre for Commercial Admin). This role co-ordinates and delivers the customer asset requirements so our customers can trade and order with us and have the best product pages Key Responsibilities Receive and process customer asset requests from Sales Account Managers and direct from our customers Deliver a variety of assets including lifestyle images, pack shots, videos, eCopy, listing and quote sheets, and new line forms, whether directly or via the shared service centre Handle a diverse regional portfolio across Toy Specialists, Mass, Value & Club, and Distributor/Wholesaler customer channels Ensure timely deliveries in alignment with account-specific critical paths and embargo dates Support pre-order asset requests as needed Maintain compliance with On Shelf Dates and handle IP-sensitive data securely Use and handle tools such as PIM (product information management), Apptastic, IceCat, and Syndigo effectively Act as a liaison between local Sales teams, regional Sales Operation team, and Customer to ensure all parties understand what the customer needs Assist with mapping and maintaining retailer templates within Apptastic Identify and call out gaps in data or missing assets team, and Customer to ensure all parties understand what the customer needs. Report on blockers and contribute to Sales team and cross-functional meetings. Required Skills & Qualifications German Language proficiency: Advanced level required (verbal and written) Ability to handle multiple accounts and task transitions simultaneously Strong liaison required between our customers and sales account managers and the Regional Sales Operations team Knowledge of digital asset lifecycle and systems Proficient in Excel (e.g., VLOOKUP, SUMIF, AVERAGEIF) and handling data and reporting with confidence