Customer service

We're Hiring: Customer Service Representative – Manufacturing | Bedford | Flexible Hours | Early Finish Fridays 🌟Salary £25,000 Are you a proactive, detail-oriented individual who thrives on delivering excellent customer service? We’re looking for a Customer Service Representative to join our client’s team in Bedford. 📍 Location: Bedford 🕒 Hours: 37 hours per week, flexible start/finish times, with an early finish every Friday 💼 Sector: Manufacturing 📅 Start Date: ASAP About the Role You’ll be the first point of contact for customers, ensuring the smooth handling of orders, forecasts, and internal communication. Working closely with internal teams, you’ll support continuous improvement initiatives and contribute to a collaborative, efficient customer support environment. Key Responsibilities ✅ First point of contact for customer queries ✅ Manage customer orders, updates & inquiries ✅ Process and maintain customer forecasts ✅ Participate in monthly forecast review meetings ✅ Accurately input and manage orders using SAP ✅ Collaborate closely with internal teams for timely order fulfillment ✅ Help standardise internal processes ✅ Ensure all HSE standards and safe working practices are followed ✅ Raise internal purchase orders for drop shipments What We’re Looking For Essential: ...