Head of Pathology IT Services
Closing date: 13 May 2026.
Hours: 37.5 per week, flexible working considered.
This role provides operational leadership for Pathology IT systems within the South Four (S4) network, ensuring 24/7 access to essential data and services for pathology users.
Main duties of the job
Provide first‑line specialist Pathology IT support for Winpath Enterprise, ICE Desktop, eCare, Microsoft 365, Q Pulse and other systems.
Coordinate with S4 network to standardise support and maintenance of LISM.
Ensure readiness for MHRA and ISO 15189 inspections, updating documentation, QPulse, quality schemes, auditing, reporting and communication.
Maintain compliance with quality regulations and identify gaps with the Quality Manager.
Manage IT assets across departments, including ordering equipment and supplies.
Advisory on IT policies/regulations and plan system changes for compliance or upgrades.
Job responsibilities
Lead procurement, monitoring, and cost improvement of all Pathology IT assets.
Collaborate with Trust IT to align pathology infrastructure with Trust strategy.
Evaluate and score new IT systems for functionality and cost‑effectiveness.
Write and present system manager reports at monthly meetings.
Conduct investigations as a lead investigator and report to the Information Governance Team.
Qualifications and knowledge
Degree or relevant experience and knowledge.
Masters or equivalent experience.
Significant experience in Pathology IT systems.
Knowledge of NHS / Pathology business functions and terminology.
Expertise in complex data extraction and presentation using Excel, Access or Business Objects.
Deep knowledge of Quality Management Systems.
Knowledge of change control processes.
Windows and Cisco certifications.
Understanding of Prince2 (or equivalent) project management methodology.
Familiarity with education, training and improvement theory and methodologies.
Experience
Experience in devising and delivering training sessions.
Achievement of system compliance with ISO 15189, BSQR and HTA.
Knowledge of national and local IMT application developments in acute healthcare.
Experience evaluating and introducing new technologies and techniques.
Experience with Pathology laboratory information management systems, preferably Winpath.
Experience working in a Pathology laboratory.
Ability to work independently and communicate clearly to all staff levels.
Strong attention to detail and organisational skills.
Ability to concentrate in a busy environment with frequent interruptions.
Experience constructing test scripts and recording outcomes of software releases.
Experience producing training materials and delivering them to Trust staff.
Skills
Excellent interpersonal skills.
Strong troubleshooting of complex IT laboratory issues.
In‑depth understanding of configuration requirements for Pathology IT systems.
Analytical, interpretative and presentation skills for complex data.
Strategic planning.
Personal and people development
Self‑motivated with ability to meet tight deadlines and flexible approach.
Capability to establish credibility with clinical and other staff.
Ability to remain calm and composed in high‑pressure situations.
Willingness to develop own skills and knowledge.
Team‑working skills.
Relationship building with Trust staff and partner organisations.
Communication
Communication of complex IT systems to non‑IT literate staff and large groups.
Effective communication across all levels of the organisation.
Excellent presentation and communication skills.
Relationship building with external service users.
Specific requirements
Performance of duties with reasonable aids and adaptations.
Frequent prolonged concentration required for training material development.
Ability to advise stakeholders on best system practices independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.
Contact: Nazia Hussain, Pathology Service Manager, nazia.hussain@mkuh.nhs.uk
#J-18808-Ljbffr