Title: Web Admin
Salary: £28,000 +
Job Type: Temp to Perm
Working Hours: Monday to Friday, 8:30am – 5:00pm
Location: Pontypridd
Job Summary:
We are recruiting a Web Administrator to support the day-to-day operations of the office and online sales function. This is a varied role combining administration, customer service, order processing, and some outbound sales activity. You’ll work closely with customers, the warehouse team, and internal departments to ensure smooth order fulfilment and a positive customer experience.
Key Responsibilities:
Processing customer orders accurately and efficiently
Chasing warm leads and carrying out some outbound sales calls
Handling customer queries, orders, and issue resolution
Liaising with warehouse staff regarding stock levels and orders
Updating and maintaining order and customer information
Supporting general administrative tasks as required
About You:
Previous office, admin, or customer service experience (preferred)
Confident communication skills, both phone and email
Comfortable making sales and follow-up calls
Strong organisational skills and attention to detail
Ability to manage multiple tasks in a busy office environment
A proactive, reliable, and team-focused approach
What We Offer:
Monday–Friday office hours
Competitive annual salary
Stable, full-time position
Supportive office environment
If you have are experience admin, we’d love to hear from you. Please submit your CV to apply