Introduction Switch2 is the market leader in the provision of bespoke energy metering, monitoring and billing services to high energy users such as hospitals, factories, residential apartments, commercial properties and industrial sites. Our client portfolio contains local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The company is now entering into an exciting new business sector and has already won over a dozen major contracts with large public sector property developers who now have to consider renewable energy in order to obtain planning permission for new build projects. Despite a contracting economy, the Company has been through massive recent growth with record breaking sales and now seeks to strengthen its Service team with a Service engineer. The Field Services Engineer will be responsible for response and preventative planned maintenance works across a varied and wide range of metering, hydraulic and electrical controls systems installed primarily within residential properties. In addition, there will be a requirement to provide out of hours on call support to these activities within a structured on call rota basis. We are seeking a highly skilled and experienced plumber to join our team. The ideal candidate will be NVQ Level 3 qualified and time-served, demonstrating a strong background in plumbing installation, maintenance, and repair work. This role involves working on a variety of residential and commercial projects, ensuring high-quality workmanship and adherence to safety standards. Core responsibilities Response service fault diagnosis, repair and renewal works Planned preventative maintenance works Planned on site new installation product commissioning works Working Health & Safety Practice Operational Accountabilities Deliver tasks and operations in line with timeline targets and requirements Self-Manage daily activities via use of a structured hand held system. Operate within agreed operational and supervisory guidelines Maintain effective internal and external client or user relationships within own area of responsibilities Delivers Health and Safety policy and standards Candidate requirements Essential NVQ Level 3 in Plumbing & Heating (or equivalent qualification). Proven experience as a time-served plumber. Strong knowledge of plumbing systems, materials, and techniques. Current technical background, preferably building services engineering related Good communicator, able to work and adapt in a fast-moving industry Desirable Experience of building services engineering within district and community heating Experience of working within the construction industry Understanding communal/district heating Experience of working as part of a team in a real working environment Ability to provide high levels of customer satisfaction Summary The candidate should ideally have min 3 years’ experience of dealing with technical building services systems and related products. They should have a good technical understanding and previous experience in a similar services industry. Customer facing, they will have experience within this area and have a clear understanding of the need to provide high levels of customer satisfaction. Switch2 Energy is an equal opportunities employer.