Primary Care Operational and Administrative Support
Job summary
Join Us in Shaping the Future of Primary Care in Belper!
Are you proactive, organised, and ready to make a real difference in your community? Belper Primary Care Network (PCN) is looking for a dynamic individual to become the backbone of our operations. This is your chance to play a pivotal role in supporting both clinical and non-clinical teams, ensuring the smooth running of PCN activities and helping deliver exceptional care to our local population.
In this role, you’ll be at the heart of a collaborative network, working on varied tasks that keep our services efficient and patient-focused. If you thrive in a fast-paced environment, love problem-solving, and want to grow your skills, we’ll provide plenty of opportunities for training and development to help you reach your potential.
Main duties of the job
Key Responsibilities
Operational Support
Support the coordination and delivery of PCN projects, programmes, and initiatives.
Assist with the development, implementation, and maintenance of Standard Operating Procedures (SOPs).
Provide operational support for events, meetings, and PCN wide activities.
Monitor and manage PCN task lists to ensure timely completion and smooth workflow.
Support the preparation and submission of bids, reports, and data returns.
Assist with the development of new services and initiatives within the PCN.
Administrative Support
Manage and update PCN communication channels, including the website and social media platforms.
Coordinate calendars, schedule meetings, and organise venues or virtual meeting links.
Prepare agendas, take accurate minutes, and distribute documentation.
Maintain accurate records, databases, and administrative systems.
Support staff onboarding processes, including rota management and system access requests.
Communicate effectively with practices, stakeholders, and external partners.
Systems & Data
Use clinical and operational systems such as SystmOne (desirable).
Maintain and update staff rotas for operational and clinical services.
Provide data and reporting support for PCN projects and performance monitoring.
Ensure all information is handled confidentially and in line with data protection requirements.
About us
ABOUT BELPER PCN
Belper PCN is a collaboration among four esteemed GP practices serving the vibrant communities of Duffield, Belper, and Horsley Woodhouse in Derbyshire.
* Appletree Medical Practice
* Arthur Medical Centre
* Riversdale Surgery
* Whitemoor Medical Centre.
At Belper PCN, we focus on understanding and addressing the health needs of our local population and neighbourhood.
The PCN engages with our practices and external partners in primary and community care to prioritise patient care, providing a quality service to our patient population.
We strongly believe, in a positive work environment for our colleagues and wellbeing of our staff is paramount
Person Specification
Experience
Essential
* Strong administrative experience with excellent organisational and timemanagement skills.
* High level of IT proficiency, including Microsoft Office.
* Ability to work independently and collaboratively within a small team.
* Excellent written and verbal communication skills.
* Ability to maintain confidentiality.
* Strong attention to detail and ability to manage multiple tasks.
* Full, clean driving licence.
Desirable
* Previous NHS or primary care experience.
* Understanding of systems such as SystmOne.
* Experience supporting projects or service development.
* Ability to work autonomously.
Qualifications
Essential
* Minimum of 5 GCSEs (or equivalent), ideally including Maths and English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Belper PCN
Address
c/o Riversdale Surgery
Belper
Derbyshire
DE56 1AY
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