Job Title: Issues & Communications Assistant Manager
The Corporate Affairs and Issues team is responsible for the effective management of short and long-term issues impacting Unilever’s reputation and business operations. This is a fast-paced and exciting role in a team which is the ‘nerve centre’ for managing issue flares, including NGO campaigns, scientific reports, policy and political developments, media queries, consumer issues, and social media campaigns impacting Unilever. The Issues & Communications Assistant Manager, based in London, reports to a Senior Issues Communications Manager. The person in this role is responsible for the day-to-day management of Unilever’s global issues operations, ensuring the smooth running of Unilever’s issues management tools and processes. In addition, they will support on the management of a broad range of reputational issues through stakeholder engagement (internally and externally), media relations and reactive issues handling.
Support two Senior Issues & Communications Managers to manage issue flares, working with relevant teams and topic experts to develop management strategies and draft responses to media/stakeholder enquiries
Support integrated and effective always-on issues management and planning across key teams
Lead insight-led capabilities within the team, overseeing day-to-day issues monitoring and analytics and integration of monitoring tools
Support “always-on” trendspotting and issues forecasting
Lead management of Unilever’s Global Issues Hub and tools to support efficient and effective issues management across the wider business
Support capabilities building through development and evolution of Unilever’s issues management processes and resources, including training materials for market colleagues and teams
Support delivery of key projects across the team, including Unilever’s Annual General Meeting (AGM)
Oversee day-to-day tasks and support of an Industrial Placement (IP) team member
Excellent written and verbal communication skills in English
a passion for news
Basic understanding of reputation management
Creative approach to finding solutions
Background in comms/PR
A good track record of driving the delivery of projects/campaigns
We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, free gym, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Equity, Diversity & Inclusion.
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