We're Hiring: Part Time Property Services Coordinator
Department: Property Services
Salary: £29,361 - £30,396
Location: Agile / Leyland
Hours: 25.00 hours per week
Contract: Fixed Term until 31st March 2027
Join Our Legacy of Change and Community
At Progress Housing Group, we're more than just homes, we're a community. With 900+ passionate colleagues, we're committed to making a difference every day, supporting people to live independently and thrive.
We're now looking for a Property Services Coordinator to join our team on a fixed term basis up until 31st Mach 2027. This role offers part-time hours per week), and agile working arrangements.
About the role
You will support Property Services managers, surveyors, technical officers and team leaders in the back-office functions of repairs delivery, monitoring performance, managing complaints and reporting on trends across key performance indicators. Together, you will ensure that all aspects of work are delivered to high levels of customer satisfaction, on time and within agreed budgets challenging and supporting contractors to deliver an excellent service.
Main duties
* Manage the central inboxes, receiving and responding to queries from customer, colleagues, local authorities and contractors
* Proactively communicating with customers, contractors and delivery teams
* Assess requests for variations, follow on works and time extension from contractors
* Carry out general clerical/administrative tasks as required
What We Are Looking For
To be successful in this role, you should have:
* Strong administrative skills
* Demonstrate a commitment to putting the customer first and the ability to deliver a consistently high-quality service
* Ability to work under pressure in line with set KPIs
* Ability to work on own initiative and within a team
Why Progress?
Because we're people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we'll support you to grow in a role that really matters.
How to Apply
Click Apply Now, upload your CV, and complete our short application. Be sure to include a supporting statement that highlights why you're a great fit for this role.
Closing date: 11:59pm 12th October 2025
Interview date: 22nd October th October 2025
We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.