Join to apply for the Shift Lead role at B&Q
Overview
Every day we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Job Details
* Location: B&Q Nelson
* Contract: Permanent – 18.5 to 36.75 hours per week
* Pay: Full-time equivalent £27,709.50 per annum + Pension + 6.6 weeks holiday
* Employment Type: Full-time, Part-time or Job Share
Role
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.
What you will do
* Be the heartbeat of the store day‑to‑day and ensure operations are running smoothly.
* Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
* Be the first point of contact for customers and colleagues.
* Make sure our stores are safe at all times.
What We Need
* Passionate about customers and doing the right thing for them.
* Like to have a global view and not be constrained to specific areas of the store.
* Safety conscious and use an eye for detail to spot compliance opportunities.
* Enjoy interacting with colleagues and working in a team.
* Like to bring energy to each day and motivate those around you.
* Confident to have autonomy and trust to make decisions for the customer at pace.
Benefits
* Award-winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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