Energy Assistant / Business Support Officer – Southampton
Location: Southampton, SO14.
Salary: £13.68 per hour.
Full Time – Monday to Friday – 9:00am to 5:00pm – 37 hours.
Contract: Four Months – possibly beyond.
1. Manual Invoice Input
* Enter gas, electricity, and water invoices manually into Systems Link.
* Double-check key details (dates, consumption, costs, VAT) before saving.
* Maintain and update housing and commercial energy voids spreadsheets (links provided).
* Liaise with energy suppliers on queries related to voids or contracted accounts.
* Manage all admin tasks related to housing and corporate energy voids, from payments to query resolution.
* Manage emails and flag issues to the Energy Officer, following agreed processes.
2. EDI Monitoring (to be reviewed)
* Check that EDI billing files have been received and imported between the 16th–20th of each month (electricity, gas, water).
* Flag any missing data or gaps immediately.
* Contact team and suppliers for missing files when required.
3. Inbox Support
* Monitor the shared Energy inbox and handle routine emails.
* Draft and send standard replies or escalate queries when necessary.
4. Data Tidying in Systems Link
1. Fill in missing information...