The Crown Hotel Wetheral is a 67 bedroom, country house Hotel approximately 6 miles outside Carlisle City Centre.
We require a Full Time Reception Supervisor to help lead the Front Office Team.
The position is full time and will include evenings and weekends rostering.
Main Duties include:
* Ensure the delivery of a high quality service to our guests and customers
* Effective management of a small team of Receptionists
* Ensuring efficient and effective operation of the Guestline booking system
* Managing reservations and room rates to ensure levels of revenue and business are achieved to budget requirements
* Oversee staff rostering in line with business demands
* Deliver a high quality service to the customer
* Carry out Duty Management shifts as and when required
This is a busy and demanding role where Hotel reception management experience would be an advantage.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
* On-site parking
Work Location: In person