Job Summary:
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We are seeking a skilled and experienced retail professional to join our team as a Full Time Store Operations Manager. As a key member of our store leadership team, you will be responsible for leading and motivating a team of retail staff to achieve exceptional customer service and sales results.
You will work closely with the Store Manager and Deputy Store Manager to oversee all aspects of store operations, including inventory management, cash processes, and stock control. Your excellent communication and leadership skills will enable you to effectively motivate and support your team, ensuring that they are equipped to deliver outstanding customer service and drive business growth.
This is an exciting opportunity for an ambitious and results-driven individual to take on a challenging leadership role and make a real impact on our business.
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* Motivate and support a team of retail staff to achieve sales targets and deliver exceptional customer service
* Oversee all aspects of store operations, including inventory management, cash processes, and stock control
* Work closely with the Store Manager and Deputy Store Manager to develop and implement strategies to drive business growth
* Develop and maintain effective relationships with customers, colleagues, and other stakeholders
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Key Qualifications and Skills:
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To be successful in this role, you will need:
* A proven track record of leading and motivating a team to achieve sales targets and deliver exceptional customer service
* Excellent communication and leadership skills, with the ability to motivate and support a team
* Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues
* A passion for delivering excellent customer service and driving business growth
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Benefits:
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We offer a competitive hourly pay rate, plus a range of benefits to support your well-being and career development, including:
* A generous holiday entitlement
* An extra £2.00 per hour for work during bank holidays
* A pension scheme designed to support your long-term financial security
* Long service awards to recognize your commitment and dedication
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About Us:
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We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. We are committed to creating a fair, respectful, and inclusive environment where everyone can thrive. If you are passionate about delivering excellent customer service and driving business growth, we would love to hear from you.