Job Purpose
As a Senior Infrastructure and Cloud Engineer you will be responsible for the delivery of day to day services within the infrastructure team. As part of a small multi-disciplined team you will be jointly responsible for the following (but not limited to) technologies Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms (Docker and Azure AKS), Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance. SLAM have widely adopted cloud platforms, and the role will be to support the develop of native cloud applications or refactor existing legacy systems for cloud using IAAS, SAAS, PAAS and Kubernetes systems. Being a senior Infrastructure and Cloud technical expert, you must be able to adapt your knowledge to new, emerging and legacy technologies covering as technical reference in the absence of other senior team members to maintain service for customers. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency.
Career Progression & Development
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.
Being a senior Infrastructure and Cloud technical expert, you will be required to mentor and coach other members of the ICT service department for career development. You will work closely with all elements of the ICT service to deliver the best outcomes of the service and for customers. Offering a “can do”, proactive approach to service delivery and ultimately delivering for the service needs. You will be a member off, and not limited to, the ICT Department Business Continuity team and part of the ICT out of hours emergency Support rota.
Flexible working
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8amto 6pm,giving you the very best of good work life balance.
Service Delivery Overview
Service Delivery falls within the IT Service umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. You will be a senior technical influence in the Technical Services section in improving, maintaining and documenting new and existing ICT services.
About our locations
* Maudsley Hospital (headquarters) – Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
* St Pauls – St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
* Bethlem Royal Hospital – Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.
Key Responsibilities
* Provide Senior Technical Services lead for Identity Services, Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms (Docker and Azure AKS), Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance.
* BAU Administration of the groups platform services for Storage, Virtualized platforms, Security and AV services, Domain Services, Proxy, Windows and Linux systems, Containerized platforms (Docker and Azure AKS), Monitoring services and Public Cloud services (Office 365, Hybrid Email and Azure ARM) and backup services maintaining operational efficiency and above SLA performance.
* Monitor the trusts Infrastructure Services platform to make sure that service levels are met for the customer.
* Infrastructure design and implementation for new services with external support as required.
* Undertake evaluations of new and emerging technologies and make recommendations regarding their suitability and possible implementation.
* Maintain and document services in accordance with Trust systems.
* Support and mentor team members as required for personal development and knowledge transfer.
* Other activity from time to time as required to support the operation of Infrastructure Service’s.
* Abide to the department and trusts policies and procedures.
This advert closes on Monday 15 Dec 2025.
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