Despatch Administrator | Oldham, Greater Manchester | Full Time | Competitive Salary
Our client is a multi-award-winning, forward-thinking, top 5 UK toy company with many prestigious toy brands in its portfolio. These include Peppa Pig, Heroes of Goo Jit Zu, Moriah Elizabeth, Mashems, Sticki Rolls & Teenage Mutant Turtles.
They are currently seeking a Despatch Administrator to join their team. The role involves assisting the supervisor in the efficient management of the Despatch Office. This includes administering despatch paperwork, booking deliveries, and handling warehouse and customer queries.
Are you the right person for the job?
* Excellent communication skills across all levels
* Proficient in Microsoft Excel, Word, and Outlook
* Strong organisational, planning, and time-management skills
* Self-motivated and proactive
* Effective problem-solving abilities
* Able to prioritise workload and meet deadlines independently
* Professional and approachable manner
What will your role look like?
* Create loads & manage the printing of warehouse shipments relating to your portfolio of accounts, ensuring the earliest possible booking & despatch dates are achieved in advance and in line with stock arrival dates
* Ensure all Customer records on the system are kept up to date with correct information, in line with pallet restrictions and label requirements
* Ensure all dispatches for your portfolio are controlled in a timely and efficient manner, whilst paying attention to the costs
* Book transport with the chosen haulage company
* Update all booking details on the system to ensure that the business is kept updated with planned dispatches
* Create all relevant despatch paperwork
* Create Commercial Invoices and Packing Lists as required
* Create daily traffic plans
* Dealing with queries from the warehouse, customer, accounts, or sales, concerning the stock, booking, despatch details or other historical information
* Maintain an efficient filing system for all the departments’ documentation.
* Arrange Uplifts for customer returns, record onto the system, and book transport accordingly
* Assist in ensuring Returns are controlled effectively and that good communication is maintained between Customers, Hauliers and the Warehouse
* Assist in providing an efficient POD service to the Credit Control Department
* Liaise with all hauliers and ensure all invoices received are correct before being passed for payment
* Ensure all PODs are received are signed in full, and address any discrepancies/shortages
* To assist with any additional Business Admin duties that may arise within the department wide if required
What can you expect in return?
* Monthly salary
* Flexible working available
* Auto-enrolment into a pension scheme
* Overtime opportunities as required
* Private medical insurance
* Life assurance
* Company sick pay
* 22 days of annual leave per year
* Performance-related bonus
* Staff purchase discounts
* Free parking
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR