Customer Service Coordinator, Colchester
Client:
Confidential
Location:
Colchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
We are seeking a Customer Services Coordinator to join our team in Yorkshire. The role involves supporting the customer services department with administrative duties and coordinating customer interactions effectively.
Responsibilities:
* Ensure accurate and timely data entry into the customer service system.
* Issue necessary documentation to assist homeowners in understanding their new homes.
* Handle all incoming communications professionally and within specified timescales, recording interactions promptly.
* Maintain professionalism, courtesy, and dignity with customers, colleagues, and subcontractors to uphold company values.
Requirements:
* Experience in a customer service role, preferably within housebuilding, property, or construction sectors.
* Ability to produce clear and accurate reports.
* Excellent verbal and written communication skills.
* Proficiency in Word and Excel, with strong administrative skills.
What We Offer:
* Competitive salary
* 26 days annual leave plus public holidays and your birthday off
* Opportunity to earn a 10% bonus
* Company pension contribution of 6.5% and additional benefits
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