Security Officer Contract: Professional Services, Production & Technology Location: Telford, TF3 4ER Hours of work: 42 Working Pattern: 7 nights on / 4 off / 3 days on / 7 off / 4 days on / 3 off Contract Type: Permanent Hourly Rate: £14.45 Are you passionate about safety and delivering a great customer experience? As a Security Officer with ISS you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations. The Role Ensure the safety and security of the site, colleagues, visitors, and contractors at all times Remain vigilant and respond promptly and professionally to any suspicious activity or incidents onsite Act as a front-of-house representative, providing a professional and welcoming experience for visitors and clients Carry out regular internal and external patrols of the client’s facility, ensuring all areas remain secure and compliant Prevent unauthorised access through effective access control and security procedures Maintain awareness of all onsite activity and daily events to support the smooth operation of the site Build positive and professional working relationships with customers, colleagues, and stakeholders Follow all Health & Safety procedures and report any hazards, incidents, or breaches promptly Work effectively both independently and as part of a wider security team, depending on operational requirements About You Previous security experience A valid front-line security guarding, door supervision or close protection SIA licence Knowledge and experience with security systems and other related tech Great attention to detail and a consistent approach A team player with good customer service skills New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. Becomewhoyouwant, Bepartofsomethingbigger, aplacetobeyou, facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .