Overview
Reference
sc081025ir Salary
£28,000 - £32,000/annum Job Location
- United Kingdom -- England -- Yorkshire and the Humber -- West Yorkshire -- Wakefield Job Type
Permanent Posted
Wednesday, October 8, 2025
Service Coordinator
Hours: Monday to Friday, 08:00 – 17:00
Location: Wakefield, WF2 9FW
£28,000 - £32,000
We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front.
There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations.
Job Responsibilities:
1. Coordinate and manage 5 mobile engineers across the North Central region
2. Schedule urgent and planned works, ensuring no delays, no excuses
3. Be the first point of contact for clients — professional, positive, and proactive
4. Manage strict deadlines, tight budgets, and high expectations
5. Work closely with purchasing and sales teams — we are one team, one goal
6. Ensure site surveys, quotations, and installations are completed on time
7. Handle credit checks, supplier coordination, and subcontractor management
8. Constantly reschedule resources to meet shifting priorities
9. Deliver smooth project execution from start to finish
10. Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch
11. PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking
12. Client Communication: Clear, confident, and always positive
13. Commercial Awareness: Protecting and enhancing margin on every transaction
Experience required:
14. Proven experience in reactive and planned project coordination
15. Experience leading a team
16. Strong organisational skills and commercial acumen
17. A natural instinct for customer care
INDLEE