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Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
TikTok is seeking an experienced project manager and strong cross-functional (XFN) collaborator to manage XFN projects in our UK Ecommerce Strategy, Operations and Projects team.
In this role, you will be involved in scoping, defining and implementing key projects in partnership with XFN teams (Governance, Product, Logistics, Data) to improve customer, seller and creator experience. You will also have an immediate impact on TikTok Shop UK operations and business growth.
Your professional expertise should be centered around project management and stakeholder management, with a keen focus on problem solving in the realm of social commerce and e-commerce. Your extensive experience should be grounded in cross-functional (XFN) projects and collaboration, allowing you to build a robust commercial acumen across various facets of the business through your involvement in diverse projects.
The ideal candidate will be a motivated self-starter with strong project ownership, and is able to deliver results in an ambiguous environment. They can think strategically and prioritise independently. They are good at understanding the details to solve problems, but also able to identify areas for improvement and build for scalability. Fluency in spoken and written English, and demonstrated stakeholder management skills are a must.
Qualifications
- Effectively lead and manage end-to-end projects based on business needs. Define objectives and implement effective mechanisms to ensure projects adhere to timelines with aligned objectives.
- Build strong relationships with XFN teams and influence collaborating teams to steer project teams towards achieving the desired outcomes.
- Develop deep subject matter expert (SME)-level knowledge across various aspects of business operations, with a particular focus on Governance and Experience (GNE).
- Establish best-in-class frameworks for cross-functional collaboration and ways of working.
- Exhibit attention to detail, with the ability to delve into project intricacies and seek clarification for the project team.
- Assist and consult with business leaders and crossfunctional partners in decision-making, implementation, and collaboration on different ad hoc topics
- Maintaining close ties with operations stakeholders and staying involved in operational details to identify growth impediments and effectively measure the impact of these challenges.
Preferred Requirements:
- Exceptional verbal and written communications skills
- Ability to influence at a senior-level
- Data driven; an analytical thinker and experienced in using data and metrics to drive decisions
- Ability to handle multiple projects simultaneously, excellent prioritisation skills
- UK local market expertise required
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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