A leading telecommunications company is seeking an ITSM Lead in Manchester to ensure service reliability through effective event management. The role involves designing monitoring strategies, collaborating with various teams, and leveraging data for service improvement. Ideal candidates have extensive ITSM experience, strong analytical skills, and ITIL certifications. The position offers benefits such as an annual bonus, holiday allowances, and private medical insurance, fostering a culture of diversity and inclusion.
#J-18808-Ljbffr