Back of House Supervisor, Back of House
8 hours shifts, 5 days
We’re looking for a Back of House Supervisor to join our Back of House team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage and represents the very cutting-edge of luxury experiences.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s a world of oriental luxury and attentive service, all about our guests.
As a Back of House Supervisor at Mandarin Oriental Hyde Park, London, we expect from you:
* To supervise all stewards working in all food & beverage outlets and kitchens.
* To maintain and comply with Health, Hygiene, and Safety Regulations including COSHH.
* To maintain all equipment, floors, and walls to the highest standards of cleanliness.
* To control chemicals used throughout outlets and ensure sufficient supplies of cleaning materials.
* To assist the Back of House management team with any related tasks.
Working on a rotating shift basis, Monday to Sunday, 39 hours a week, including mornings, evenings, weekends, and bank holidays. Flexibility is required.
Successful candidates must have a collaborative attitude, excellent communication skills, and previous supervisory experience.
Our commitment to you includes:
* Learning & Development programs tailored for your career growth.
* MOstay program offering complimentary nights and attractive room rates worldwide.
* Health & Colleague Wellness initiatives for work-life balance.
* Retirement plans based on service and role.
* Discounts with high street retailers, gym memberships, travel deals.
* 50% F&B & Spa discount at the property.
* Special rates at Anytime Fitness gyms worldwide.
* Westfield Healthcare cash plan, including children at no extra cost.
* In-house experience stay with breakfast after probation.
* Friends & Family hotel and spa discounts.
* One paid Charity Day annually.
* Season ticket loan and cycle to work scheme.
* £750 recruitment referral bonus.
* Free meals on duty and uniform dry-cleaning.
* Holiday entitlement up to 33 days with service.
* Subsidized podiatry sessions.
* Free Life Assurance benefits.
* Access to Employee Assistance Programme.
* Recognition programs, social, wellbeing, charity, and sporting events.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
We are a certified GSTC hotel committed to sustainability, focusing on environmental protection, ethical supply chain, community engagement, and waste reduction.
DIVERSITY & INCLUSION.
We promote a culture of fairness, respect, and equal opportunities for all colleagues, regardless of background or identity.
ELIGIBILITY TO WORK IN THE UK.
Applicants must have the right to work and live in the UK, with documentation required during recruitment.
We’re Fans. Are you?
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