The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Provide a high-quality service to customers delivered from the workplace, digitally, and includes dealing with orders, payments, offering advice, guidance and support, meet-and-greet, and sales.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday to Friday - 10am - 5pm
Expected Duration: 12 Months
Number of Positions Available: 2
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