Competitive Location David Austin Roses Ltd Bowling Green Lane Albrighton Wolverhampton WV7 3HB United Kingdom This job ends on 11 March 2026
At David Austin Roses, we’re more than just a horticultural company; we’re a passionate family business dedicated to breeding and cultivating the most exquisite English Roses.
With over fifty years of rich heritage, we take great pride in creating roses that are not only beautiful but also fragrant and charming. Our love for roses and commitment to excellence has made us a beloved name in gardens around the world.
We are incredibly fortunate to work alongside a talented group of individuals who share our passion. Together, we strive to bring David Austin Senior’s vision to life from our beautiful home nestled along a charming country lane in Shropshire.
Tea Room Assistant, Front of House – Seasonal Role
Why David Austin Roses
David Austin Roses Limited is a world-leading breeder of fine English Roses. A family business based in the Shropshire countryside, the company has over 200 varieties of roses to its name.
In 1961, David Austin Snr (1926-2018) introduced his first English Rose, ‘Constance Spry’. Now, over 60 years on, his collection of English Roses are celebrated throughout the world, winning a plethora of awards for their exceptional beauty, delicious fragrances and outstanding garden performance.
If you feel like you have the right talent to be part of the David Austin Roses family then we would love to talk to you about how we can help you build your career.
Primary purpose:
Join a welcoming team dedicated to creating a pleasant and memorable experience for visitors during a busy seasonal period. This role involves providing friendly and efficient service in a busy visitor centre tea room, helping to ensure that every guest feels valued and comfortable at peak times. The position is ideal for individuals who enjoy engaging with a diverse range of people and thrive in a fast-paced, customer-focused environment. Attention to detail and a positive approach are essential to maintaining high standards of service and supporting the smooth day-to-day operation of the facility throughout the season.
This is a seasonal role which will commence from April until approximately August. This is a temporary role and part-time hours.
Your day to day:
*
Greet and assist visitors, ensuring a warm and inviting atmosphere throughout their visit
* Prepare and serve a variety of hot and cold beverages, hot and cold plated meals and a variety of cakes & snacks with care and consistency
* Maintain cleanliness and organisation in the tea room area, including tables, counters, and serving stations
* Operate tills and payment systems accurately and handle cash or electronic transactions securely
* Restock supplies and ingredients in line with demand to support efficient service
* Collaborate with team members to manage busy periods effectively and uphold service quality standards
* Follow health and safety guidelines to ensure a safe environment for visitors and staff alike
* Communicate clearly with colleagues and supervisors regarding any issues or special requirements
What you bring to the team
*
Strong communication skills with the ability to interact positively with a wide range of visitors
* A customer-focused attitude and confidence in delivering welcoming, courteous service
* Basic numeracy skills to handle payments and maintain accurate records
* Ability to follow instructions and work collaboratively as part of a team
* Flexibility to adapt to changing tasks and priorities in a dynamic environment
* Commitment to maintaining cleanliness and safety standards at all times
* Experience working in hospitality, catering, or customer service roles is desirable but not essential
* Familiarity with food safety practices and hygiene standards
* An interest in visitor engagement and a friendly, approachable manner
* Basic knowledge of point-of-sale (POS) systems or cash handling procedures
This opportunity is ideal for individuals enthusiastic about providing exceptional hospitality and eager to contribute to a positive visitor experience within an engaging setting. If you enjoy working in vibrant environments and want to be part of a supportive team, this role offers a fulfilling and enjoyable way to enhance your skills.
Don’t meet every single requirement? Studies have shown that women, Black, Asian and minority ethnic people are less likely to to jobs unless they meet every single qualification.
At David Austin Roses we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to anyway. You may be just the right candidate for this or other roles.