**Job Description:**
We are seeking a Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the face of our company, providing exceptional customer service and ensuring that every customer has a positive experience.
**Responsibilities:**
* Provide friendly and thoughtful service to customers
* Work with colleagues to solve problems for customers and members
* Maintain a safe and legal store environment
* Help introduce new products and services
* Support local community events
**Requirements:**
* A genuine care for the needs of customers and members
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
**Benefits:**
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rota shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
**Inclusive Workplace:**
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.