Role: IT Infrastructure & Technical Delivery Team Leader - Financial Services Location: Mansfield - East Midlands Role type: Permanent Salary: £45,000 PA Benefits We are working with a well-established financial services organisation seeking an experienced IT Infrastructure & Technical Delivery Team Leader to lead the planning, operation, and continuous improvement of core IT services. This is a hands-on leadership role combining operational stability, technical oversight, and structured delivery of infrastructure change. The Role You will be responsible for the day-to-day leadership of the Infrastructure & Technical Delivery function, ensuring resilient, secure, and efficient technology services across on-premises and cloud environments. You will lead from the front balancing business-as-usual operations with technical change, supplier oversight, and service improvement initiatives. Key Responsibilities Lead and coordinate the Infrastructure & Technical Delivery team Oversee on-premises and cloud infrastructure (including servers, networking, and core services) Support technical project delivery and implementation of defined work packages Manage escalated incidents and drive effective problem resolution Maintain documentation, asset records, and technical standards Support disaster recovery and business continuity planning and testing Contribute to audit, compliance, and regulatory activities Manage and challenge third-party suppliers to ensure SLA adherence Promote continuous improvement and operational excellence About You We are looking for a technically strong leader who combines hands-on infrastructure experience with the ability to coordinate delivery and develop team capability. You will demonstrate: Experience leading or mentoring infrastructure / operations teams Proven incident management and troubleshooting capability Experience overseeing suppliers and service performance Ability to balance operational priorities with technical change delivery Excellent communication skills across technical and non-technical stakeholders Strong knowledge of core infrastructure technologies (servers, networking, cloud platforms, virtualisation, endpoint management) Experience within a regulated or financial services environment would be highly desirable. Why Apply? This is an opportunity to take ownership of a critical IT function within a stable and well-structured organisation. The role offers visibility, influence, and the ability to shape technical service delivery while maintaining operational excellence. If you are ready to step into a leadership position that combines infrastructure expertise with structured delivery and governance we would welcome a confidential discussion.