Overview
Care Support Worker – Children with Epilepsy and Complex Needs
Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
About them
Our client is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
Their unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, they celebrate every achievement — big or small.
About the Role
Are you a kind, patient person and passionate about making a real difference in children’s lives? They’re looking for dedicated Care and Support Workers to join their close-knit team supporting children with epilepsy and complex medical and developmental needs.
As a Care Support Worker, you’ll play a key role in empowering individuals across both their Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
What you’ll do
* Support individuals in their personal care, wellbeing and day-to-day routines
* Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
* Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements
* Work flexibly as part of a wider team including education staff, therapists, nurses and families
* Follow clear support plans and behaviour support strategies to promote safety and dignity at all times
What we’re looking for
* This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
* Someone with a genuine love for working with children.
* Calm, observant, and reliable – especially in high-pressure or emergency situations.
* Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
* A great communicator who’s confident working with families and professionals.
* Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.
Training and Support
Don’t worry if you don’t have experience in every area – they provide:
* Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
* Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
* A supportive and welcoming team environment
What they offer
They want you to feel your best so you can give your best. In return for your hard work, they offer:
* Full-time and part-time roles available
* Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
* 25 days’ holiday + bank holidays
* 20% uplift for weekend overtime
* Fully funded Diploma in Residential Childcare
* Free on-site parking and DBS
* Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
* Blue Light Card discounts and discounted gym membership at Manor of Groves
* Employee Assistance Programme and wellbeing platform
Important Information
Please note that their location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
Apply Now
Visit their website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
For questions, adjustments or access needs during the process, please contact them.
Inclusion & Safeguarding
They are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
Live life to the full. Help others do the same.
Join them
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