We've formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039 and we are looking for someone to join our esteemed Connect Plus Services Technology Team and take on a leadership role in maintaining and enhancing the M25's critical technological infrastructure. As a Lead Engineer, you will oversee and manage a team of up to four engineers and technicians, ensuring effective task allocation, performance management, and operational excellence. Beyond management, you will play a hands-on role in the field, attending jobs where necessary and providing expert guidance to your team. Your team will be responsible for the cyclic maintenance and fault rectification of key roadside technology, including CCTV, Emergency Roadside Telephones (ERT), MIDAS, RCC, NTIS, HAWIS, Traffic Signals, and Message Signs. You will ensure all maintenance and repair activities are carried out in line with National Highways and Technology Services quality plans, meeting contractual requirements and timescales. If you're ready to lead a dynamic team and contribute to the future of one of the UK's most vital transportation networks, we invite you to join us.
Responsibilities
* Adhere to the 'Zero Harm' safety process at all times and record/report any health and safety concerns to the line manager as soon as possible.
* Provide a customer-focused, service-oriented, and commercial approach to all work.
* Supervise and manage a team of up to four engineers and technicians, ensuring efficient task allocation, workload distribution, and high performance.
* Oversee team responsibilities, including timesheets, annual leave, sickness, and absence management.
* Support field teams by attending jobs when necessary, providing guidance, and ensuring all work meets contractual KPIs and quality standards.
* Carry out cyclic maintenance and fault rectification on roadside technology, including CCTV, ERT, MIDAS, RCC, NTIS, HAWIS, Traffic Signals, and Message Signs.
* Develop and implement fault reduction strategies within each sector.
* Ensure NH Service Now data is accurately captured and recorded.
* Attend faults, knockdowns, and carry out corrective maintenance, including site and equipment reinstatement.
* Routinely liaise with the NH, RCC, and TOC.
* Attend meetings when required.
* Maintain proficiency in the operation and maintenance of all National Highways systems (hardware and software) within each Control Office.
* Responsible for regional engineers' NHSS 8 sector scheme portfolios, ensuring CPS compliance.
* Respond to emergencies in line with emergency procedures and provide technical liaison for third-party faults.
* Ensure all equipment is logged, stored securely, and maintained at all times.
The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it's a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.
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