Embark on a journey where your analytical skills drive excellence. As a Quality Assurance Analyst, you'll play a pivotal role in maintaining high standards, ensuring operational efficiency, and supporting strategic decision-making.
Key Responsibilities:
* Conduct detailed reviews of tasks to ensure alignment with policies and standards.
* Analyze quality assurance data to identify root causes and recommend improvements.
* Collaborate with cross-functional teams to enhance the customer journey and reduce costs.
* Act as a point of reference for team members, promoting knowledge sharing and skill development.
* Participate in quality control checks and peer reviews to maintain consistency and accuracy.
Essential Qualifications:
* Strong communication and diplomacy skills for exchanging complex information.
* Proven ability to analyze factual data and make informed recommendations.
* Self-driven with a strong sense of ownership and commitment to personal development.
* Comprehensive knowledge of working processes and departmental procedures.
* Experience in stakeholder management at all levels of an organization.
What We Offer:
* A salary of £26.5k and a hybrid working pattern.
* A dynamic role where you contribute to the integrity of operations.
* Opportunities for professional growth and skill enhancement.
* A supportive team environment where your contributions are valued.
Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
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