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Commercial & estates support officer

Cheltenham
UCAS
Support officer
Posted: 9 October
Offer description

About the role

The Commercial and Estates Support Officer will provide comprehensive administrative and operational support to the Commercial and Estates Teams within the Finance and Corporate Services business unit. This role is key to ensuring the smooth functioning of day-to-day activities and facilitating effective team performance.

Key accountabilities:
• Support the Commercial & Estates Planning Manager with establishing and maintaining formal reporting arrangements on commercial and estates activities and programmes progress for the executive team and senior stakeholders.

• Support the Commercial and Estates Planning Manager in ensuring work is proactively managed, planned and delivered in a risk managed and efficient way in line with the commercial plan. Producing scheduled and reactive commercial reports using NetSuite.

• Manage and coordinate all ‘live’ and ‘pipeline’ projects in the commercial plan to ensure accurate and up to date information and aid planning.

• Accountable for the management of the Commercial inbox. Actioning and responding where possible or ensuring emails are quickly directed to an appropriate member of the team.

• Management of the Supplier Assurance process – sometimes undertaking the checks, sometimes directing others to undertake checks as appropriate.



You can find the full job description in the attached role profile below.

Skills, qualifications, and experience

• High quality organisational skills and ability to plan, manage and prioritise own workload.

• Adaptable and flexible within a fast-paced environment.

• Exceptional attention to detail.

• High degree of competence in the use of MS Office suite – specifically Word, Excel and PowerPoint.

• An understanding of the importance of correctly handling and storing confidential information.

• Excellent communication skills with the ability to determine who needs to be kept informed on specific topics.

• Confident dealing with people at all levels of an organisation.

• Ability to build strong relationships and challenge when necessary.

• A team player with the ability to take the lead when necessary.

• Keen to learn and progress with a very flexible approach to work.

• Good written and verbal communication skills are essential.

• An understanding of the higher education sector or a data business is desirable.

Package

Salary - up to £29,500

• Purpose-driven work in a charity-led organisation connecting people to education and opportunity


• Internal training, mentoring, and access to industry-recognised certifications through our development academies


• Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts


• 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave



• Everyday wellbeing support through Perkbox, offering discounts and wellness tools


• Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office


• Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders


• Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you are interested in this vacancy, but don't necessarily meet every single point on the job description, please still apply.

If you have any questions and would like to find out more about the role before applying please email careers@ucas.ac.uk

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