Retail Team Member - Horsham
Location: Horsham
Hours: 16 Hours Per Week
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops are vital parts of the communities we serve, thanks to the warmth, knowledge, and care of our Retail Team. We are looking for remarkable individuals who can host customers like they would at home.
The Role
1. Offer exceptional service, prioritizing the customer above all else.
2. Use your knowledge to assist customers with menu planning or catering advice for occasions, and inform them about offers, products, and promotions.
3. Maintain the shop's appearance by keeping it clean, stocked, and organized, including freezer management.
4. Operate the till efficiently and accurately.
5. Understand shop paperwork and legal checks.
6. Open and close the shop, including cashing up.
7. Manage deliveries, assist with stock taking, and place orders as needed.
8. Always wear a smart apron and name badge.
Good to Have
If you're a foodie, that's a bonus! We will train you on our products, their origins, and suitable dishes for various occasions. Experience is not necessary, but retail or customer-facing experience is a plus.
If you meet most of these criteria but not all, don't worry. We value potential.
Excellent Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or a child's first day at school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more benefits.
About Cook
We’re an independent, family-owned B Corp committed to caring—about our food, our people, and doing the right thing. Our vision is to create a welcoming environment where everyone feels they belong. We believe in collaboration and diversity. If you'd like to grow with COOK, please apply.
Starting rate: £12.30 during the engagement period.
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