Johnson Controls is the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet. Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, our nationally based engineers provide planned, preventative, and reactive services across sectors including food & beverage, cold storage, leisure, pharma, and automotive. We’re hiring a Service Coordinator with strong organisational skills to manage service support teams and ensure timely, high-quality customer service for maintenance and repairs. This is a full time and permanent position based in our office in Belshill. What We Offer Competitive salary Permanent, full-time contract (Mon–Fri) 25 days annual leave bank holidays holiday buy-back Pension (up to 7% employer match) Life assurance, EAP, referral scheme, and product discounts Commitment to safety via our Zero Harm policy Access to business resource groups Key Responsibilities Engineer scheduling and utilisation Planner and timesheet management Job creation (maintenance, quoted, reactive) Parts ordering and customer communication PO handling, invoicing, quotations, WIP management KPI tracking and compliance (EHS, FGAS) Maintaining training matrix What We’re Looking For Essential: Strong organisational skills Customer-focused mindset Ability to prioritise and work independently Positive, team-oriented attitude Adaptability in a dynamic environment Preferred: Experience in a similar role Technical background Join our team and thrive in a culture where your ideas are valued, your work is respected, and your growth is supported—with great rewards and a strong team ethos. LI-DC1 LI-Onsite