What will you be doing?
The HR & Payroll Assistant will assist with the provision and delivery of professional and effective People support within the HR Department at LCP. This is a busy and varied role working alongside the HR Team, focused on the accurate delivery of core people processes. The role is heavily administrative and process-driven, with a strong emphasis on maintaining records, processing employee changes, supporting payroll inputs, and ensuring employee lifecycle activities are completed accurately and on time. It will suit someone who enjoys structured, repetitive work, has excellent attention to detail, and is comfortable working at pace across high-volume and varied administrative tasks.
In summary, what this role involves:
• Becoming a go-to person for HRIS administration and processes
• A high volume of HR and payroll administration
• Processing employee changes accurately and on time
• Maintaining sensitive employee records and documentation
• Cyclical monthly activity linked to payroll and reporting deadlines
• Responding to routine process and system queries
• Ensuring a high standard of accuracy, confidentiality and record keeping
HR Operations & Employee Lifecycle
• Support the administration of onboarding and induction activity for new starters, including coordinating induction calls, probation administration and referencing through our external provider.
• Maintain accurate and up-to-date employee files for starters and leavers, ensuring offer letters, contracts, right to work documents and other statutory records are filed, retained and archived in line with GDPR and the company retention schedule.
• Administer absence management system processes and maintain accurate personnel records.
• Attend ER meetings (disciplinary, grievance, appeal, flexible working) to take accurate, confidential notes and provide administrative support to the HR Manager involved.
• Process and respond to reference requests (mortgage, employment (including regulated references), rental and visa references).
• Support the administration of long service awards, eyecare vouchers, baby gifts and other benefits dealing with external providers.
• Provide administrative support for internal and external HR audits, ensuring documentation is complete and accessible.
• Respond to routine employee and manager queries on policies, processes, leave balances and system issues, escalating more complex matters where appropriate.
• Liaise with internal teams and external providers to resolve routine administrative queries promptly and accurately.
Payroll Processing, HR Systems & Reporting & Data Integrity
• Develop into a confident HRIS user, acting as a key contact for routine system queries, data integrity checks and user guidance, while also supporting system updates, testing and process improvements to ensure HR and payroll administration is delivered accurately and efficiently.
• Create and maintain employee data in HR/Payroll systems including team/structure changes, personal information, salaries, bonuses, grades, promotions and job titles.
• Support the payroll team with calculating and inputting payroll adjustments (e.g. annual leave, PHI, pensions, unpaid leave, parental leave, study leave and long-term sickness).
• Run regular payroll reports, check data, process adjustments and confirm relevant changes with employees where required.
• Manage sickness administration including sickness forms, maintaining records and bulk monthly uploads.
• Carry out regular checks and reconciliations across payroll and benefit data, including annual PMI and other benefit account reconciliations.
• Support National Minimum Wage and Real Living Wage audits.
• Produce routine and ad hoc HR reports as needed by the HR Team/organisation.
• Support the upkeep of HR documentation, policies, templates and process guidance to ensure records remain current and compliant.
• Provide administrative support to the Head of HR and wider HR team on operational tasks and process-based projects as required.
This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently but is not intended as wholly comprehensive and is not part of the contract of employment.
What skills and qualities are we looking for?
• Able to work effectively in a team but also self-motivated to work autonomously
• Able to deal politely, professionally and calmly with all general and personal enquiries
• Well organised, able to prioritise a high volume of tasks
• A professional, positive “can do” attitude and an interest in how HR can add value
• Detail conscious, accurate and discrete
• A pro-active approach to problem-solving
• Enthusiastic, flexible and resilient; able to cope under pressure
• Excellent communication skills, both verbal and written
• Continuous Improvement Mind-set.
• Previous experience in a HR/Payroll role (preferred)
What’s in it for you?
Take a look at our and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:
1. Hybrid working (see top of the advert for details)
2. Professional study support (where applicable)
3. Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
For your family:
4. Life assurance
5. Income protection
6. Enhanced maternity/paternity/adoption and shared parental leave
For your health:
7. 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
8. Private medical insurance
9. Discounted gym memberships, critical illness and dental insurance through our flexible benefits
10. Eye care vouchers
11. Cycle to work scheme
12. Digital GP services
For your wealth:
13. Competitive pension scheme
14. Discretionary bonus scheme
15. High street discounts
16. Season ticket loans
For others:
17. Volunteering opportunities
For the environment:
18. Electric vehicle salary sacrifice scheme (qualifying period applies)