This role is responsible for the commercial leadership of our fledgling specialist immunology services business; tasked with gaining clients and growing our revenue base.
Role Description:
1. Develop and maintain our sales pipeline. Generation of a target list, informed by networking and leads from marketing activities. Work the target list and build a balanced pipeline of opportunities at various stages of the sales funnel, so that we build a growing book of businesses balanced to our capacity.
2. Responsible for costing and quoting work for potential clients and negotiating contracts for won business; ensuring that other stakeholders are consulted along the way.
3. Understand our win/loss rate and how we are comparing to the competition.
4. Maintain client relationships, leading to satisfied customers and recurring revenue.
5. Lead our marketing strategy; develop a brand name and brand identity, select and hone our customer value proposition, decide on the right promotional tools, execute the promotional strategy.
6. Assist other workstreams in order to promote overall success of this immunology service. For example; assisting in partner lab training/oversight, assist in logistics set-up or issue resolution.
7. Participate in the evolution of the business strategy; including our product offering, our communication over our value proposition, branding, marketing, sales targeting, pricing and our business processes.
Role Requirements:
Top 5 Competencies
8. Customer Focus
9. Accountability
10. Creativity & Innovation
11. Working to a Common Goal
12. Communication & Relationships
Role Specific skills and Experience
13. Relevant degree in business, marketing and/or life sciences
14. > 5 years experience in complex sales in one or more of the life sciences, pharmaceuticals, medical device, diagnostics or contract research organization industries; where the sales involves multiple buying stakeholders
15. Excellent communications skills both written and oral
16. Demonstrated success in winning contracts of significant value; delivering the contracted products/services and generating recurring revenue/repeat business
17. Prior experience of operational delivery of solutions
18. Wider business experience is highly desirable: for example, forecasting, sales pipeline analysis, sales targeting, financial analysis, customer services, project management
19. Prior marketing experience highly desirable
20. Prior experience selling services to B2B clients high desirable
21. Experience in managing a project team towards a common goal
22. Strong relationship building skills across functions and geographic cultures; ability to build trusted relationships with internal and external stakeholders, whilst managing conflicts.
Environmental Factors
Expected to be up to 50% travel to visit clients, attend conferences and visit trial sites or partner labs. Global travel will form part of this.
What We Offer
23. Purposeful & inclusive work environment
24. Dynamic culture in which customers are at the forefront
25. Being part of a highly qualified team that is committed to excellence
26. Access to cutting-edge expertise through which you can make positive impact in the world around us
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