CCTV Security Investigator - Maternity Cover
* Full-time
* Job Title: CCTV Security Investigator
* Function: Security
* Vacancy Type: Permanent - Full Time
* Contract: Fixed Term Contract 12 months 40.25 hours per week
* Location: Roebuck Lane, Smethwick, B66 1BY
* Days of Work: 4 on 4 off
* Start Time: 06:00-18:00
As our CCTV Security Investigator, your role will be varied in nature and will cover 4 main areas of responsibility:
* Monitor CCTV in order to support the reduction in losses and enforce preventative measures
* Review CCTV for high-value or notable items escalated as lost within the network, that would have a significant impact upon the business if not recovered
* Report CCTV findings to the relevant Regional Security Manager in a structured and documented manner
* Provide evidential packs suitable for prosecution cases in conjunction with the Regional Security Managers and police
* Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders
* Attend court where necessary and provide witness testimony with regards to CCTV evidence
Compliance
* Escalate to the necessary managers any poor processes identified during CCTV reviews
* Monitor and review security searches (person/vehicle) conducted by depot staff, compiling summary reports for management scrutiny of compliance
* Support Quality Audit Managers and Regional Security Managers in instigating and reviewing operational and security process compliance
* Provide footage to assist training, in support of security, transport and health and safety
Risk and Alarm Monitoring
* Report security incidents or suspicious behaviour and elevate to the relevant Regional Security Manager
* Monitor and respond to intruder alarms during periods of depot lockdown
* Monitor and respond to access control alarms and unauthorised access events, providing information to the Regional Security Manager and reporting on non-compliance
* Review depot lockdown processes on CCTV, ensuring the agreed procedures are followed correctly
* Consolidate and monitor potential areas of risk, preparing reports to justify change
Network Support
* Assist with the planning of new depot CCTV installation, highlighting lessons learned and the shortfalls of the existing system
* Identify trends, understand analytical products, and report the same to management
About You
We expect you to have extensive knowledge and experience of operating CCTV systems, and to be able to work on your own initiative to conduct CCTV operations and investigations to identify those involved in theft, fraud and non‑compliance. You should also have experience of producing evidential reports, witness statements and exhibits to support police investigations.
* Excellent communication skills, both oral and written
* Good interpersonal skills
* Good team player with a flexible approach to work
* Preparation of management information for presentations and dissemination
* Previous knowledge or experience of the logistics or parcel delivery industry (preferred)
* Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
A good knowledge of Criminal Law and Employment Law, including evidential standards required for prosecutions and GDPR, would be advantageous as would a valid SIA CCTV Operators Licence.
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 × salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Discounted shopping from 100’s of retailers including up to 5 % off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses
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