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Control Room Operator - Mitie Business Services
We are seeking an organized, efficient, and experienced Control Room Operator to join our security team. You will work within a supportive team to monitor CCTV, intruder alarms, and fire alarm panels.
Your key responsibilities include:
* Assisting with daily operational requirements, ensuring compliance, and accurately recording incidents to identify risks.
* Escalating incidents, reporting Health and Safety concerns, and responding to emergency situations.
* Producing accurate reports to ensure alarms are responded to efficiently.
The ideal candidate will have knowledge of:
* The Private Security Industry laws
* Health and Safety regulations for Security Operatives
* Fire Safety, Technology, and Systems in Security
* Emergency Procedures
If you have prior control room or security experience, a passion for customer service, and a desire to excel, apply today! Please note: You MUST hold a valid CCTV License and have a 5-year verifiable education or work history with references.
Benefits
We offer a flexible benefits scheme including:
* Virtual GP for you and your household
* Financial wellbeing assistance via Salary Finance
* Customizable benefits platform, Choices
* High street discounts through MiDeals
* Cycle-to-work scheme
* Life cover, save-as-you-earn scheme, and Mitie Matching Share Plan
* Recognition awards like Mitie Stars with cash prizes
We are committed to an inclusive and accessible recruitment process. If you need reasonable adjustments during the process, please contact us by email.
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