Key Account Manager - Strategic Enterprise Accounts
Permanent
Theale/Home
We're looking for a senior‑level Key Account Manager to lead the strategic, commercial, and operational success of major telco customers. This role drives long‑term partnership growth, leads multi‑year account strategies, and takes full commercial accountability across complex, enterprise‑scale accounts.
The Key Account Manager will act as the senior point of contact for C‑suite stakeholders, lead high‑value commercial negotiations (100's millions), manage full P&L performance, and coordinate cross‑functional teams across Sales, Commercial, Finance, Delivery, Operations, Technology, and Legal to deliver integrated solutions and exceptional service.
Responsibilities of the Key Account Manager include:
Profitable account growth and accurate forecasting
High‑value commercial negotiations and contract lifecycle management
Upsell, cross‑sell and solution expansion opportunities
Resolution of complex commercial and operational escalations
Strong, trusted relationships with senior customer stakeholders
The successful Key Account Manager will have
Extensive experience leading large, complex strategic accounts
Proven P&L ownership and enterprise‑level commercial accountability
Strong commercial acumen, financial literacy, and negotiation expertise
Ability to influence and lead cross‑functional teams without direct authority
Confident communication with C‑suite and executive stakeholders
To apply for the Key Account Manager, please send your CV to (url removed)
Project People is acting as an Employment Agency in relation to this vacancy