Description CHC project is a joint venture (JV) carrying out the maintenance and response services in relation to the Strategic Road Network in National Highways Area 14 network. This contract is for the provision of cyclic maintenance, reactive maintenance, incident response and severe weather response. As a works supervisor you will provide line management and supervision to a team of highway team leaders operatives and have a maximum of 4 direct reports at any given time. You will oversee a team of up to 14 people across various shift patterns to assure the delivery of all required services of highway maintenance across the Area 14 Network under the National Highways Maintenance & Response Contract. You will be responsible for planning, preparation and organisation of the timely and quality delivery of construction and maintenance activities across the Area 14 network, safely and to budget. You will also be responsible for the management of your allocated team and the associated performance, development and people administration activities (as outlined below). As a works manager you will also be required to address issues or queries from members of the public whilst delivering services and support the wider CHC team in recording works undertaken, any changes or disruption encountered. You may also be asked to support in Client engagement for allocated works. You will be part of a team of 11 works supervisors and wider team of approx. 60 persons delivering these essential services to the road network across the North East. This role will require shift working, antisocial hours and some on call commitments as part of a standard working pattern. LI-JK1 Responsibilities Your main job role responsibilities will be to: Effectively manage works; manage the delivery of bank of works orders and cyclical tasks to the agreed safe working protocols and procedures, delivery programme or timescales. programme, allocate, manage and record staffing, plant and material resources effectively on a daily basis to achieve the allocated works ensure agreed records are kept and physical measurements are undertaken (at interim and upon completion) to support payment for works and ensure evidence of work completed is present and robust ensuring that all plant and equipment is maintained, checked and put to work in compliance with safe working protocols and legislative requirements and is fully utilised. Ensure compliance with the CHC Integrated Management System for day-to-day operational activities Maintain a common daily diary, logging actions and ensuring an appropriate hand-over occurs between shifts with colleagues Reporting all health and safety incidents involving CHC and supply chain staff to the Operations Team Managers Ensure CHC and parent company information, including changes to work procedures, are communicated effectively and made readily available to all of the workforce, via notice boards, team briefings etc. Liaise with supply chain partners and emergency services to effectively handle issues on the network Conduct regular depot inspections and taking responsibility for actions arising Ensure vehicle and depot security and maintenance, liaising with the Works Manager and the Plant and Transport Manager as required Support the Operations Manager to ensure rota’s provide 24/7 network coverage and emergency response whilst observing individuals’ working hour limits. Management of teams and individuals; supervise operational staff on a daily basis, including competency assessments of individuals carrying out tasks, monitoring performance, monitoring sickness absence, identifying any training needs and conducting inductions for new staff Supervisory responsibility for Health and Safety of the workforce including conducting ‘toolbox talks’ and the communication of other health and safety policies, changes and alerts. Check and authorise timesheet submissions from operational staff to ensure correct coding and to monitor hours worked aligned to the agreed management plans for fatigue management. Support to the wider team; i. Sharing records, information and measures to the commercial and management teams. ii. Engaging with the wider team to drive innovation and deliver safety or environmental improvements to working methods and practises Qualifications Specific Skills Essential: Educated to at least GCSE (O-Level); SMSTS; CSCS card Desirable: Class 2 HGV License; first aid at work. Competencies/ attributes Essential: team player, good communication skills and confident speaking to the public and wider team, ability to work at nights, weekends and unsociable hours as required with an on call requirement. Desirable: familiarity with the Confirm system and with electronic works management systems preferred. Experience Essential: Experience of managing a team of operatives (including line management functions of manging leave requests, basic sickness issues and performance management). Ability to plan, allocate and supervise tasks to teams Ability to manage plant and equipment resources, and supervise their safe operation and use Be able to demonstrate where you have identified a risk to safe methods of working and developed or suggested a change that was implemented Desirable: Working on a high speed road network is desirable Skills or experience of undertaking a range of minor works, landscaping works and maintenance activities desirable Ability to motivate teams and drive continuous improvement whilst maintaining safety