The role
Southern Housing are looking for two motivated and dedicated candidates to join our Operational Support department as an Operational Support Officer.
Are you passionate about giving fantastic customer service and helping others? Do you thrive on variety, problem solving and finding effective solutions? If you answered yes, we have an exciting opportunity for you.
In this role you will be reporting to an Operational Support Team Manager, you’ll deliver high quality support services for our Operations and Customer Transactions Directorates.
You will provide administrative support services that are customer centred and efficient. Positively supporting our wider teams collaboratively.
The location
This is a hybrid working role with an expectation of at least 3 days (subject to agreement with your manager after your training has been completed) within our Sittingbourne office.
This is a permanent full time position that is based out of our Sittingbourne office.
What you’ll need
1. A proven track record of delivering a successful customer-focussed service
2. An excellent understanding of process
3. Excellent customer service and communication skills
4. Strong desire to support other teams and delivering a one team approach
5. Good listener with the ability to effectively apply the knowledge gained
6. Strong belief in customer satisfaction and business benefit driven solutions