Join to apply for the Paralegal role at Ascent Performance Group Ltd.
Ascent is one of the UK's largest specialist debt recovery law firms with an excellent reputation dealing with debt recovery, mediation, litigation, field services, enforcement, and mortgage lender services.
Role Overview
As a paralegal, you will support solicitors and legal teams in managing litigation cases from pre-action through to trial and post-judgment. This role involves preparing legal documents, conducting research, liaising with clients and courts, and ensuring the smooth progression of cases in line with legal procedures and firm standards.
Key Responsibilities And Accountabilities
* Independently manage all components of a litigation-based debt recovery process through professional telephone engagement, ensuring compliance with legal protocols and representing client interests with accuracy, discretion, and integrity.
* Compile witness statements or completion of court documentation for clients and customers as required as part of the recovery process.
* Ensure all work undertaken is in line with internal and client service level agreements.
* Liaise with external third‑party companies, agents or other representing parties as required.
* Treat all customers fairly, professionally and act within legislation, compliance and codes of practice.
* Carry out any reasonable request as required by the Team Leader/Head of Department.
* Answer client queries and provide status updates/advice in a professional and efficient manner whether via email communication or verbally via telephone.
Essential Knowledge, Skills & Experience
* Law degree or equivalent.
* Knowledge of Scottish law and the legal system.
* Computer literate in all Microsoft Office programs.
* Strong attention to detail.
* Excellent verbal and written communication skills.
* Comfortable handling large workload under time constraints.
* Strong organisational skills.
Desirable
* Previous experience in a legal environment or specific legal practice area.
What We Offer You
* A competitive pension scheme for our colleagues.
* Discounted gym membership with some of our healthcare providers.
* Health cash plan that allows you to claim cash back on everyday treatments.
* 22 days holiday (this increases with length of service) plus a buy‑back holiday scheme.
* Discounts and savings on products & services to support your day‑to‑day living.
* Life assurance cover.
* Professional membership subscriptions.
* 24/7 digital GP service with our healthcare provider.
* Our discretionary bonus scheme that recognises individual and team performance across the business.
Further Information
As part of the Ascent on‑boarding process all successful applicants are required to complete the group’s employment screening process. Training will be conducted in the Manchester office.
Location
5th Floor St Vincent Plaza, 319 St Vincent Street, Glasgow, Lanarkshire, Scotland, G2 5RZ
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Legal
Industries
Legal Services
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