Job Description
Greetings! Adroit People is currently hiring
* Title : Deskside Support
* Location: Dundee DD5 3RT, Scotland
* Employment Type: Contract
* Work Type: Onsite
Technical Requirements
* ·On site support experience necessary.
* End user support
* Ability to carry out commissioning of new laptops and desktops across shopfloor wherein as needed.
* Ability to move around along with necessary tools and devices across shopfloor wherein as needed.
* Maintain the asset inventory at the facility and update on the desired tool.
* · Disciplined, systematic problem solving skills required.
* · Windows Operating systems (Win10, 11)
* · Knowledge of Active Directory
* · ITSM ticketing tools such as Service now.
* · Remote desktop connectivity applications like Team Viewer.
* · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
* · Internet browsers (e.g. Edge, Chrome),
* · VPN(Cisco) and remote dial-in users.
* · Support for laptop, desktops, and printers all models
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