Location: Rotherham
Contract Type: Permanent
Hours: 37.5 hours per week, includes evening and weekend work
Salary: £42,213.23
You must have a valid Adult Registered Nurse/Midwife NMC Pin.
Join MSI Reproductive Choices UK as a Clinical Team Manager and play a vital leadership role in ensuring clients receive safe, high‑quality, and compassionate care every time they access our contact centre services.
What You'll Do
As a Clinical Team Manager, you will lead and support clinical teams working in a fast‑paced, demand‑led environment. You will balance clinical governance, operational effectiveness, and people leadership to deliver consistently excellent outcomes for clients.
Working closely with Clinical Quality Managers and operational colleagues, you will contribute to continuous improvement, effective risk management, and the consistent application of clinical and organisational standards across our contact centre operations.
Key Responsibilities
* People Leadership & Performance
* Operational Delivery
* Clinical Quality & Governance
* Capability & Development
* Stakeholder Collaboration
Why Join Us
We offer a supportive, values‑driven environment where your contribution is recognised and rewarded.
Financial Benefits
* Competitive salary
* Up to 5% employer pension contribution
* Fast expense reimbursement (within 10 days)
Work‑Life Balance
* 25 days annual leave + your birthday off
* Family‑friendly policies
Rewards & Perks
* Long service recognition
* Discounts at 4,000+ retailers via Blue Light Card
Health & Wellbeing
* 24/7 GP access
* Employee Assistance Programme
Career Development
* Paid training and development
* Clear progression pathways
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