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Account manager

Bournemouth
Nourish Care
Account manager
Posted: 21h ago
Offer description

Overview

Our Purpose

At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Account Management, the Account Manager will play a crucial role within Nourish Care.

As a current market leader, with over 400,000 service users receiving support, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.


About the Job

We are experiencing an incredible pace of growth, with an increased need for additional people to join the existing business team in supporting our clients with any additional products from our portfolio they may benefit from, aligning their digital vision with or product roadmap.Join a highly specialised and experienced team to identify, convert, and nurture new opportunities for the company.

The team fosters a culture of accountability through mutual help internally and being humble yet confident externally. We value and encourage self-improvement and growth.

Nourish is a rapidly growing company with very well-defined processes, so the learning curve is small, and you will be able to make an impact very quickly.


Responsibilities

* Actively engage, generate, manage, and close new opportunities
* Forecasting – Manage and maintain accurate opportunity tracking data and quarterly forecasts
* Understand and map the digital roadmap of each named account
* Attend and support customer-facing Business Reviews together with a Customer Success Manager
* Manage a Portfolio of Accounts
* Produce and maintain account plans
* Maintain complete and accurate CRM data
* Engage and expand the contact book for each client
* Promote new products together with Product Marketing
* Work cross-functionally with customer success, sales, product, and support teams to deliver an outstanding customer experience


Personal Profile

* A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. Clinical experience desirable
* A process mindset, able to design effective ways of working for our team
* The intellect to solve problems and find a way to achieve your goals
* A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results
* A consultative approach, with excellent active listening skills, a humble style and a willingness to learn


Required experience

* Proven experience in a SaaS Sales role (Account Management/Account Executive)
* Willingness to learn, methodical, organised and sharp attention to detail.
* Results driven, ambitious, and remarkably confident.
* Excellent written/verbal communication skills.
* Full UK Driver’s license.
* Track record and demonstrable consistent and strong sales results in comparable industries
* Advanced experience with CRM and MS Office suite.


Nourish Benefits

* 25 Days paid leave, Plus Public holidays
* Additional incremental leave for length of service up to 5 days.
* Private Medical Insurance, plus a personal health plan
* Group Life Assurance
* Enhanced Maternity leave
* Pension Contribution
* Employee Assistance Programme
* Birthday Day off
* and many more.....

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.

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