Overview
Monarch is a reputable company in the water distribution industry, with over 50 years of experience in providing water softeners. We are currently seeking a dedicated and customer-oriented Service Coordinator to join our team. Location: Diss, England, United Kingdom.
Responsibilities
* Handle customer service queries and provide appropriate solutions.
* Log and coordinate service and maintenance visits.
* Plan engineers' workload and ensure efficient scheduling.
* Provide general administrative support to the service admin team.
* Work well as part of a team and independently.
* Promote Monarch's products and services effectively.
Requirements
* Excellent communication and interpersonal skills.
* Knowledge of Microsoft Office products.
Benefits
* 25 days holiday + bank holidays
* Ongoing training
* Tiered structure allowing progression and future career paths
* Working as part of a high performing, successful team
* Employee discounts and staff incentives
* Company pension
* Free parking
* On-site parking
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Travel Arrangements
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