Location: Edinburgh, United Kingdom
Posted on: 13/05/2026
Job Role
Security Officer
Working Hours
40 hours per week - various shifts, as per site rota
Pay
£13.45 per hour
Reporting to
Operations Manager / Contracts Manager
Overview
Join the established security team based at Waverley Market Shopping Centre in Edinburgh.
As a Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
Responsibilities
* Protect the client’s property, people and/or assets by providing security services in accordance with site procedures.
* Prevent losses and damage by reporting irregularities; inform offenders of policy and procedures.
* Prevent and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents.
* Operate and monitor site CCTV equipment.
* Complete reports by recording observations, information, occurrences, and surveillance activities.
* Maintain the organisation's stability and reputation by complying with legal requirements.
* Contribute to team effort by accomplishing related results as needed.
* Act as a first line support to customers and visitors, providing a professional and friendly service.
* Respond to customer queries and requests and take appropriate action.
* Maintain professional conduct at all times.
Requirements
* Full checkable 5-year employment history – essential.
* Previous security experience – essential.
* Valid SIA Licence is required; CCTV experience preferred but not essential.
* Flexible to meet job requirements; ability to work effectively independently and as part of a team.
* Customer Service experience and confidence to handle conflict appropriately.
* Excellent communication skills, both written and verbal.
* Smart appearance and well-groomed.
* Reliable and punctual.
* High level of enthusiasm and passion.
* Ability to work in a fast-moving environment.
Benefits
* Access to Anchor Academy for national recognised courses to help further your career.
* Access to SIA and First Aid training at discounted rates, with financial support available.
* Auto Enrolment Pension (if earnings reach minimum requirement).
* Stream – access to pay as you earn it.
* Cycle to Work Scheme.
* Full uniform provided.
* Free Employee Assistance Programme 24/7.
* Hospital Saturday Fund.
* Reward and Recognition awards.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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