Store Protection Officer – Waitrose, Buxton
40 hrs/week
Pay rate: £13.50 per hour
Job Overview
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
Key Responsibilities
* Ensure compliance with policies, legal & regulatory requirements.
* Engage with National Operations Centre (NOC) and Mitie management, using technology (body cam, mobile devices).
* Complete site tasks as defined within Assignment Instructions.
* Refer to and review Assignment Instructions for improvements.
* Maintain front‑line licence and attend required courses.
* Work systematically and methodically.
* Use technology to achieve key work objectives.
* Report incidents accurately and promptly.
* Maintain professional conduct, keep to schedules, and facilitate check calls.
* Call emergency services & Communication Centre for incidents.
Qualifications & Experience
* Previous security experience.
* SIA Licence.
* Excellent communication skills at all levels.
* Energy and enthusiasm.
Training & Development
* Complete competency training and ongoing professional development.
* Renew licence 16 weeks before expiry.
Health & Safety
* Report any health & safety hazards.
* Respond to threats and changes in environment.
* Maintain professional conduct with challenging customers.
* Keep accurate notebook entries for incidents.
* Adhere to schedules and check calls as per Assignment Instructions.
Benefits
Our flexible benefits scheme includes:
* Virtual GP.
* Salary Finance scheme (advance pay and competitive loans).
* Choices platform for custom benefits (e.g., dental insurance, dining cards, coffee clubs).
* High street discounts via MiDeals.
* Cycling-to-work scheme.
* Life cover (greater of annual salary or £10,000).
* Save-as-you-earn scheme.
* Mitie Matching Share Plan.
* Mitie Stars recognition with cash prizes.
Progression and development are a top priority; diverse training avenues are available.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
Join Our Team
Since 1987, Mitie’s 76,000 employees have maintained companies globally. We are the UK’s leading facilities management and professional services company, working with household names across banking, critical government sites, hospitals, and schools.
Apply now to become part of the evolving Waitrose and Mitie family!
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