Workspace Senior Technical Consultant
Remote
Department / Function Professional Services
Reports To Head of Consulting Workspace
KEY ACCOUNTABILITIES / ROLE PURPOSE
To work within the Ultima Services Team as a Senior Technical Consultant, providing both pre-sales support and post-sales design and implementation in a way that clearly differentiates the company from other solution providers.
Senior Technical Consultants at Ultima are involved in the full project lifecycle and will be completely self-motivated with an ongoing desire to maintain their knowledge level at the forefront of technology.
They will also be expected to ensure that solutions are provided in a quality fashion in keeping with the company’s relevant accreditations.
Finally, they will be expected to act as mentor to junior members of the services team.
MAIN DUTIES AND RESPONSIBILITES
* Demonstrate Ultima's company values of Respect, Integrity, Autonomy, and Passion
* Always maintain a professional demeanour
* Be proactive and take the initiative to solving problems and identifying the most appropriate solution for the customer.
* Demonstrate a positive attitude and strong work ethic.
* Have a growth mindset - constantly looking to improve and look at difficult situations as challenges rather than obstacles.
* Be responsive and helpful with communications and requests.
* Be adaptable and flexible with an ability to develop the necessary skillsets that are required by our customers.
* Pursue relevant certifications and training opportunities.
* Identify cross-sell/upsell opportunities during presales through a strong understanding of Ultima full portfolio of offerings.
* Contribute to the creation of formal bid responses and the delivery of bid presentations.
* Deliver customer-facing technical presales.
* Deliver technical engagements within the boundaries of the project scope.
* Create and support marketing activities such as writing blogs, hosting webinars, and supporting events.
* Travel to customer site or Ultima offices when required.
* Follow and ensure work practices fall in line with defined processes and standards.
* Peer review of related proposals and technical documents as applicable.
* Provide technical direction to clients and project stakeholders.
* Ensure all work is completed in a timely manner and to the highest possible standard.
* Ensure documentation is stored in designated location as per company standards.
* Knowledge sharing and collaboration with colleagues, work cohesively, and leverage collective expertise.
* Actively engage in team meetings to foster a collaborative work environment.
* Act as a mentor to more junior colleagues.
ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE
The Senior Technical Consultant should possess the following essential knowledge, skills, and experience:
Technical Skills:
* Strong knowledge of various technologies, platforms, and architectural patterns.
* Experience in designing, delivering and maintaining solutions that provide inherent value to a company.
* Ability to implement new software, hardware, or specific infrastructure to meet clearly defined business needs or goals.
* Excellent problem-solving and analytical skills to identify and troubleshoot technical issues.
Essential:
* Copilot Studio
* Microsoft Power Platform (esp. Power Automate)
* Microsoft SharePoint
* Low-code/No-code Governance
* DevOps for Power Platform
Desirable:
* Microsoft 365 (Exchange Online, Teams, OneDrive for Business)
* Dataverse and Dynamics 365
* Power BI
* Azure AI Services
Education and Experience:
* Several years of experience in technical consultancy, or a similar role.
* Power Platform Developer Associate
Soft Skills:
* Ability to write technical documents that explain complex information in a clear and concise manner.
* Strong communication and interpersonal skills to effectively collaborate with clients and team members.
Other Responsibilities:
* Ability to lead brainstorming sessions and other group meetings to find possible technological solutions for a business problem.
* A commitment to continuous learning and professional development to stay up-to-date with the latest technologies and industry trends.
* The ability to work independently and manage multiple projects simultaneously.
Our Commitment to You
We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed.
Not sure you meet every single requirement?
People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for.
Apply now, or reach out to our Talent team if you have any questions. We’re always happy to chat about how we can make work, work for you.