Job overview
An exciting opportunity has arisen for an Admin Manager to join the Neurosciences & Spinal Care Services at James Cook University Hospital.
The post holder will be required to lead and manage a team of staff and resource to provide a high-quality support service to the clinical teams. The post holder will be required to demonstrate excellent communication, organisational and supervisory skills, and be able to work as an effective member of a multidisciplinary team.
Main duties of the job
They will lead, develop and maintain effective links to other departments and external agencies to meet service delivery requirements and lead and contribute to the development of the secretarial and administrative service and associated processes and ensure consistency of application, best practice standards and compliance with Key Performance Indicators (KPIs).
The post holder will have day to day responsibility for the processes and systems to effectively maintain elective waiting lists, ensuring access to services is equitable for all patients and within national and local policies and guidance.
Please note this post may close at sufficient applicants
Working for our organisation
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions.
·Your Leadership Impact
·Leading Your Team to Success
·Service Improvement for Beginners
·Developing your Service Improvement Skills
The leadership and improvement programme aims to:
1. Explore leadership within the NHS
2. Promote Trust values and behaviours
3. Develop your leadership effectiveness and skills
4. Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications
Essential criteria
5. Degree or equivalent level of experience.
6. Knowledge of secretarial and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent; plus knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures.
7. GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)
Desirable criteria
8. Medical Terminology qualification or equivalent level of working experience with medical terminology
Knowledge
Essential criteria
9. Excellent interpersonal skills and communication skills to liaise with stakeholders internal and external to the organisation
10. Excellent planning, prioritisation and organisational skills
11. Negotiating / persuasive and motivational skills
12. Working knowledge of relevant organisational policies and procedures
13. Ability to use Microsoft Outlook and Office packages for Word, Excel, Powerpoint presentations, to develop and manipulate spreadsheets and databases equivalent to ECDL.
14. Complex data analysis and manipulation from a wide range of sources and present in succinct format
15. Ability to provide and receive complex and sensitive information in a tactful and sensitive manner
Experience
Essential criteria
16. Previous experience of autonomously line managing a team. Must have sufficient initiative and experience to act independently to manage the secretarial, administrative and clerical service as defined.
Desirable criteria
17. Demonstrable experience of successfully completing projects / service improvement initiatives
18. Experience of having managed a delegated budget or funds
Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
Right to Work in the UK
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - (.
Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - ( and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - (
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.