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School receptionist

Horley
Reed
Receptionist
Posted: 9 September
Offer description

We are working with a number of schools who are always looking for friendly and professional School Receptionists to join their dedicated administrative team.

This critical front-facing role supports the smooth running of the school andhelps create a safe, welcoming, and inclusive environment for pupils, staff, parents, and visitors.


Responsibilities

* Provide a friendly and professional reception service for all visitors, parents, and pupils
* Manage the school’s main phone line and email inbox, directing queries appropriately
* Ensure all visitors are signed in and out in accordance with safeguarding procedures
* Maintain accurate pupil records and update the school’s MIS (e.g. SIMS, Arbor, Bromcom)
* Support attendance monitoring and liaise with parents regarding absences and late arrivals
* Handle incoming and outgoing post, deliveries, and general correspondence
* Assist with pupil admissions, transfers, and leavers, ensuring all documentation is complete
* Prepare letters, newsletters, and other school communications
* Support the coordination of school events, meetings, and parent evenings
* Maintain confidentiality and professionalism at all times
* Provide general administrative support to the Headteacher, SLT, and teaching staff
* Liaise with external agencies, contractors, and local authorities as required


Qualifications

* Previous experience in a receptionist or administrative role (school experience preferred)
* Excellent communication and interpersonal skills, with a warm and approachable manner
* Strong organisational and time-management abilities
* Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using databases
* Experience with school MIS systems (e.g. SIMS, Arbor, Bromcom) is an advantage
* Ability to remain calm and professional in a busy, fast-paced environment
* High level of accuracy and attention to detail
* Understanding of safeguarding, confidentiality, and data protection in an educational setting
* A team player with a flexible and proactive approach to work
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