IT Business Analyst (SQL)
What is Equisoft? Equisoft is a global provider of advanced insurance and investment digital solutions, recognized as a valued partner by over 250 of the world's leading financial institutions. We offer a complete ecosystem of end-to-end and scalable solutions that help our clients tackle challenges in the digital era. Our business-driven approach, industry knowledge, innovative technology, and expert teams help solve complex problems. With a diverse, multicultural team based across North America, the Caribbean, Latin America, Europe, Africa, Asia, and Australia, Equisoft supports its clients in navigating digital disruption.
Why Choose Equisoft? With over 950 employees, we are a stable organization offering career growth and a stimulating environment. Perks include:
* Location: UK (Bath office)
* Hybrid work model: 2 days in-office (Wednesday and Thursday), 3 days remote
* Full-time, permanent role
* Salary: £41,000 to £55,000
* Benefits from day 1: private medical insurance, life insurance, pension contributions, etc.
Role: The IT Business Analyst reports to the Head of Project Delivery and collaborates with Product Managers, Development, Support, and Infrastructure teams.
The Business Analyst will gather requirements, create documentation, and ensure solutions meet client expectations and project goals. Responsibilities include supporting project management activities, conducting quality assurance, and following up on queries. The role involves translating business needs into functional scope for development teams and providing ongoing support during the software development lifecycle, ensuring client impacts are captured.
Below is a brief overview of the products you'll work on:
You will help build, extend, and maintain products including Equisoft/transfer, /pay, /trade, and Pension Fusion. These SaaS products serve UK investment and pension companies for asset transfers, pension investments, payroll, and tax reporting. Our latest product, Pension Fusion, supports the government's pension dashboard initiative, providing individuals with a comprehensive view of their pensions.
Your Week with Equisoft:
Product Requirements:
* Gather, analyze, and document requirements into user stories using Atlassian tools
* Collaborate with development teams to ensure features meet technical specs
* Conduct impact analysis of new features
* Support development during sprints (answer questions, participate in demos, review test cases)
* Participate in planning, stand-ups, and status meetings
* Monitor risks, issues, and dependencies, escalating as needed
* Maintain product documentation and client quick guides
* Serve as a product subject matter expert
* Provide ongoing client support and handle queries
* Act as escalation point for support team queries
* Stay updated on industry changes
Client Implementations:
* Assist product managers with client requirements for tailored configurations
* Create project documentation and estimates
* Produce integration documentation and example code
* Generate SQL scripts for implementation
* Support clients during onboarding and integration
* Conduct client training on customized configurations
* Coordinate with project managers to ensure timely delivery and communication
Requirements:
* 4-5 years of experience as a Business Analyst, Product Owner, or Product Specialist
* Curious, problem solver with a technical mindset
* Strong business analysis skills
* Proficient in SQL & XML
* Excellent communication skills, written and verbal
* Detail-oriented with thoroughness
* Experience working with development and testing teams, understanding SDLC
* Knowledge of financial services, investments, wealth management, pension, and fund administration
* Ability to manage multiple priorities in a fast-paced environment
* Team-oriented, tactful, diplomatic, autonomous
* Organized with good prioritization skills
* Experience in requirements gathering and documentation
Nice to Haves:
* Experience with investment transfers or pension payroll
* Experience in change management and transformation
* Client interaction experience
* Understanding of data modeling
* Software engineering or coding experience
* SSRS/SSIS skills
Equisoft is committed to diversity and is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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We appreciate your interest. Only selected applicants will be contacted. By applying, you consent to data collection and background checks as part of our hiring process.
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