Job Description
Product Support Manager – Metal Roofing
UK (Office Based) | £50,000–£70,000 DOE | Full Time
A well-established and growing UK manufacturer within the roofing and building envelope sector is looking to appoint a technically strong Product Support Manager to strengthen its Technical Services team.
This is a key role focused specifically on metal roofing systems, particularly standing seam and commercial/industrial applications.
The Role
This position sits between technical design, customer support and commercial engagement.
You will be responsible for:
* Writing and approving bespoke metal roofing specifications
* Producing thermal calculations and technical drawings (AutoCAD)
* Ensuring compliance with Building Regulations and CDM 2015
* Providing technical support to contractors and sales teams
* Conducting site visits during planning, installation and post-completion stages
* Assisting in project coordination from inception through to delivery
* Delivering product and installation training to internal teams and customers
* Supporting marketing with technical input and documentation
* Maintaining BIM objects, technical data sheets and certification
What We’re Looking For
* Strong technical understanding of metal roofing systems (standing seam essential)
* Experience in specification writing and technical detailing
* AutoCAD proficiency
* Confident working with contractors, consultants and sales teams
* Experience surveying sites and providing practical technical solutions
* Good understanding of Building Regulations and CDM 2015
* Comfortable presenting and delivering technical training
Backgrounds considered may include:
* Technical Manager (Roofing)
* Technical Services Manager
* Specification Manager (Manufacturer-side)
* Roofing Design / Technical Engineer
The Opportunity
This is an opportunity to join a growing manufacturer where technical expertise is genuinely valued. The role offers autonomy, visibility within the business and involvement in product development and system support.
Salary: £50,000–£70,000 depending on experience.
If you have experience within metal roofing systems and would be open to a confidential conversation, feel free to get in touch directly.